Pinduoduo

1. Register with telephone and email

Open pinduoduo.com or the 拼多多 app and tap 注册 (Register). WeChat login is also common.

Telephone: enter a mobile number and type the SMS code. A China number is the normal way to finish this step. If you cannot receive a China SMS, contact Somatex on WhatsApp first.

Email: if 邮箱 is shown, enter your email, set a password, and confirm the mail. Then add your telephone in 账号设置 so Pinduoduo can reach you.

Open 支付宝 Alipay with the same name you will use to pay. Pinduoduo pays through WeChat Pay or Alipay.

Use the same name on Pinduoduo, Alipay, and your Somatex shipment so the warehouse can match your goods.

2. Add the Somatex warehouse address

Before you pay, open 收货地址 and add the Somatex warehouse as the receiver.

Contact Somatex Logistics on WhatsApp for the warehouse address.

Save this as the default address.

3. How to order

Search for the product. Check the price in RMB, the group-buy price, and the seller rating.

Choose the option and quantity, then tap 立即购买. You can buy alone or join a 拼单 group.

Confirm the receiver is the Guangzhou warehouse before you pay.

4. Pay with Mastercard or Visa

Pinduoduo does not usually show a Mastercard or Visa button. Those cards are paid through Alipay.

In Alipay, open card management (银行卡) and add your Mastercard or Visa.

Return to the Pinduoduo order, choose 支付宝, and select that card.

Approve the payment. Your bank may send a one-time code.

Wait for 支付成功 and keep the Pinduoduo order number.

If Alipay will not accept the card, contact Somatex. Do not send card details to the seller.

5. After the order, send to Somatex Logistics

After payment, the seller ships inside China to the Somatex warehouse.

When the seller ships, send Somatex on WhatsApp the Pinduoduo order number, product name, quantity, carton count, and the China tracking number.

Somatex then ships the goods onward to you.